Remote Activity Disclaimer

All services provided by our remote hands assistance team are conducted with meticulous attention to detail and in strict accordance with industry standards. Each task is executed only upon receiving proper documentation, Method of Procedure (MOP), and explicit access and authorization from the requestor.

As remote hands assistance to offsite technicians, administrators and/or vendors, we ensure that all activities are documented thoroughly, maintaining transparency and accountability throughout the process. Our commitment to following the established protocols guarantees the security and integrity of your equipment and data.

For troubleshooting and repair services, we adhere to thorough diagnostic procedures to identify and resolve issues efficiently. All troubleshooting and repair activities are performed with the necessary permissions and under the guidance of the requestor, ensuring accurate and reliable solutions.

All remote hands requests must be scheduled in advance to ensure adequate preparation and resource allocation. This allows us to provide the highest level of service and meet your specific needs effectively.

By engaging our services, the requestor acknowledges and agrees to provide the necessary permissions and documentation for the safe and efficient completion of all tasks. 

We reserve the right to refuse any service that does not comply with these requirements, ensuring the highest level of professionalism and adherence to legal and safety standards.